CCPA

California Consumer Privacy Act (CCPA/CPRA) Notice
Last updated: May 1, 2026

1. Notice at Collection
We collect personal information in connection with providing quotes, services, customer support, analytics, and website functionality. The categories collected and purposes for use are described below. We do not sell personal information. We do not share personal information for cross-context behavioral advertising.

2. Introduction
This Notice supplements the Privacy Policies of YourWindowPartner.com and RPSolutions.io (“we,” “us,” or “our”) and applies to California residents. It describes our data practices and consumer rights under the California Consumer Privacy Act as amended by the CPRA.

3. Categories of Personal Information Collected
We may collect: identifiers (name, email, phone, IP address), customer records, commercial information, internet or network activity, geolocation data (approximate), audio/visual data (e.g. support calls if applicable), professional information, and inferences derived from such data.

4. Sensitive Personal Information (SPI)
SPI may include government identifiers, account credentials, precise geolocation, racial or ethnic origin, religious beliefs, health data, biometric data, or citizenship/immigration status. We do not use SPI to infer characteristics. We limit SPI use to purposes permitted under CPRA, including providing requested services, security, and legal compliance.

5. Sources of Information
We collect personal information directly from you, automatically via cookies and analytics technologies, and from service providers, contractors, and business partners involved in delivering or supporting our services.

6. Purposes for Collection and Use
We use personal information for business and commercial purposes including service delivery, customer support, estimating and fulfillment, analytics, fraud prevention, security, legal compliance, and improving our services.

7. Retention
We retain personal information only as reasonably necessary for operational, contractual, legal, tax, or regulatory purposes. Retention periods vary depending on data type, sensitivity, and business necessity.

8. Sale or Sharing of Personal Information
We do not sell personal information. We do not share personal information for cross-context behavioral advertising. If this changes, we will update this Notice and provide required opt-out mechanisms, including “Do Not Sell or Share My Personal Information.”

9. Your California Privacy Rights
California residents have the right to:
– Know/access personal information collected, used, disclosed
– Request deletion of personal information (subject to exceptions)
– Request correction of inaccurate personal information
– Opt out of sale or sharing of personal information
– Limit use/disclosure of sensitive personal information
– Not be discriminated against for exercising privacy rights

10. Global Privacy Control (GPC)
Where legally required, we honor recognized browser-based opt-out preference signals such as Global Privacy Control (GPC) as a valid request to opt out of sale/sharing.

11. How to Exercise Your Rights
Submit requests to support@rpsolutions.io with subject line “California Privacy Request.” We will verify your identity and respond within 45 days as required by law.

12. Authorized Agents
You may designate an authorized agent to submit requests. We may require proof of authorization and identity verification before processing requests.

13. Children’s Privacy
We do not knowingly sell or share personal information of consumers under 16 years of age.

14. Non-Discrimination
We do not discriminate against consumers for exercising rights under the CCPA/CPRA.

15. Updates to This Notice
We may update this Notice periodically. Changes will be posted with an updated “Last updated” date.

16. Contact Information
support@rpsolutions.io
RP Solutions / YourWindowPartner.com / RPSolutions.io
8 N Brae Court, Tenafly, NJ 07670, USA