CCPA
California Consumer Privacy Act (CCPA/CPRA) Notice
Last updated: August 11, 2025
Introduction
This California Consumer Privacy Act Notice (“Notice”) supplements the Privacy Policies of YourWindowPartner.com and RPSolutions.io (collectively, “we,” “us,” or “our”) and applies solely to California residents. It explains what personal information we collect, how we use and disclose it, and the rights available to California consumers under the CCPA, as amended by the CPRA. :contentReference[oaicite:3]{index=3}
Categories of Personal Information We Collect
Depending on how you interact with us, we may collect the following categories of personal information (as defined by California law): identifiers; customer records/personal records; commercial information; internet or other electronic network activity; geolocation data; audio/electronic/visual information (e.g., customer service calls); professional or employment-related information; non-public education information; and inferences drawn from other personal information to create a profile about preferences and characteristics. :contentReference[oaicite:4]{index=4}
Sensitive Personal Information (SPI)
SPI may include, for example, government identifiers, account log-in plus credentials, precise geolocation, racial/ethnic origin, religious beliefs, health/biometric data, and (effective Jan 1, 2024) citizenship and immigration status. We do not intentionally collect SPI and, if received, we only use/disclose it as necessary to provide requested services and not to infer characteristics about you. You may request to limit our use/disclosure of SPI as described below. :contentReference[oaicite:5]{index=5}
Sources of Personal Information
We collect personal information directly from you (e.g., form submissions, calls), automatically (e.g., cookies/analytics when you use our sites), and from service providers/partners that help us operate our services.
Purposes for Collection and Use
We use personal information to: provide and improve our services; process requests and communicate with you; personalize content; perform analytics; maintain security and prevent fraud; comply with law; and for other compatible business purposes permitted by the CCPA/CPRA regulations. :contentReference[oaicite:6]{index=6}
Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Notice (for example, to provide an estimate, meet legal/accounting obligations, or resolve disputes), or as required by law. Our retention takes into account the category of information, the purpose of collection, and legal requirements. :contentReference[oaicite:7]{index=7}
Selling or Sharing Personal Information
We do not sell personal information. If in the future we “share” personal information for cross-context behavioral advertising, you will be provided a “Do Not Sell or Share My Personal Information” option and this Notice will be updated. “Sharing” means disclosure for cross-context behavioral advertising as defined by the CCPA/CPRA. :contentReference[oaicite:8]{index=8}
Your CCPA/CPRA Rights
- Right to Know/Access the categories and specific pieces of personal information collected, sold or shared. :contentReference[oaicite:9]{index=9}
- Right to Delete personal information, subject to exceptions. :contentReference[oaicite:10]{index=10}
- Right to Correct inaccurate personal information we maintain about you. :contentReference[oaicite:11]{index=11}
- Right to Opt-Out of Sale/Sharing of personal information (including via a user-enabled opt-out preference signal). :contentReference[oaicite:12]{index=12}
- Right to Limit the use and disclosure of your sensitive personal information to permitted purposes. :contentReference[oaicite:13]{index=13}
- Right to Non-Discrimination for exercising your rights. :contentReference[oaicite:14]{index=14}
How to Exercise Your Rights
To submit a verifiable consumer request, please contact us at: support@rpsolutions.io with the subject “California Privacy Request,” and tell us the right(s) you wish to exercise. If available, you may also use any in-product privacy controls. We will confirm receipt within 10 business days and respond within 45 days (or inform you if we need more time). We will take steps to verify your identity consistent with the regulations. :contentReference[oaicite:15]{index=15}
Opt-Out of Sale/Sharing & Limit SPI
If we sell or share personal information, or use SPI beyond permitted purposes, we will provide a conspicuous link (e.g., “Do Not Sell or Share My Personal Information” and/or “Limit the Use of My Sensitive Personal Information”) and honor opt-out preference signals. Until then, you can email us at support@rpsolutions.io to submit such requests. :contentReference[oaicite:16]{index=16}
Authorized Agents
You may designate an authorized agent to submit requests on your behalf. We will require proof of authorization and may still require you to verify your identity directly. :contentReference[oaicite:17]{index=17}
Children
We do not knowingly sell or share personal information of consumers under 16. If we learn we have done so, we will honor opt-in/opt-out requirements under California law. :contentReference[oaicite:18]{index=18}
Non-Discrimination
We will not discriminate against you for exercising any of your rights under the CCPA/CPRA. :contentReference[oaicite:19]{index=19}
Updates to This Notice
We may update this Notice from time to time. We will post the revised Notice on this page with a new “Last updated” date. Your continued use of our services after changes become effective constitutes acceptance of the updated Notice.
Contact Information
- Email: support@rpsolutions.io
- Address: RP World LLC (YourWindowPartner.com / RPSolutions.io), 2221 Cypress Island Drive, Suite 508, Pompano Beach, FL 33069, USA
